Frequently Asked Questions

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1 . What is Denril

Denril is an online shopping place with large number of product catalogue ranging almost everything anybody can need and still growing each day. Yes, each day, because we are learning from our visitor’s product needs and searches. we have un-branded product, branded products and yes, we have a room for your suggestions for the product you like to see on Denril.com.

2 . Where is Denril based at?

Denril is based in USA, offices in different countries, and warehouses around the glob, see warehouse locations for more details.

3 . Where do Denril source product from?

We have wide range of suppliers globally. for instance, for US customers we source products from US at priority, but we do have second choices and suppliers as different customers have different choices depending upon quality, price, guarantee and others. We also source products from UK, Europe, China and other countries as per the demand of the customers or you can say to meet the need of every type of customer.

4 . Is Denril safe for shopping?

Denril.com is completely safe for shopping, for payments and everybody trust Denril. We have 30 days return policy. We operate through legal channels. We have physical locations in the countries we sell and we completely back ad own all the product we sell online. Denril is run by its own management and the product we sell are not listed by other individuals but by our own company staff and we 100% own every product responsibility and its guarantee. Although the brands we sell are not our manufacturer brands but owning them means we take all the responsibility of them on behalf of the manufacturing company and the products and their warranties are always genuine and trustworthy. The product that are not branded and you see guarantee on invoice and website, or catalogue are either back by supplier/manufacturer or by Denril. You will see the Guaranteed by details in products documents. You can always talk to or chat on website or WhatsApp to our customer service if you have any question or visit our FAQ section or Help Center for the guidance or answer to your thoughts.

5 . I want to talk to a live person there. Can I call you?

Yes, sometimes! The best way to reach the right person to help you is through our Support page. Depending on business hours, you may be directed to a phone number or email support form. For product-specific questions, you can also check our forums or contact the manufacturer.

6 . I don’t find the product I was looking for; Can I request one?

Yes, you can, just go to the Suggest Product page and fill out the details of the product you want to suggest and insert the link for the reference if you can. Oh one more thing we do not sell few types of legal products too like medicines, personal pleasure toys and other related stuff but anyways you can suggest what you think we should have and we will see what can we do for you.